TID

The Five Star Hotel of Communication

In hotels and hospitality, it is the behind-the-scenes and frequent interaction between staff that ensures guest satisfaction and safety and with an increasing need for businesses in the hospitality industry to provide outstanding customer service in order to outperform competitors and keep customers returning, a professional POC solution is a necessity. It will ensure seamless and integrated communication between all staff: from reception to housekeeping to security.

Resolve customer issues or queries quicklymore quickly

Check work order status

Safeguard guest security

Boost operating efficiency

Elevate the guest experience

Handle emergency situations

Features

Voice PTT

User can hold the push to talk button to have a real-time radio call. It is available for individual and group call

GPS tracking

Comlins provides GPS tracking capabilities to get the locations of the users.A location request can be applied to both a single user and a group.Comlins supports Google Maps

One click SOS alarm

One-click to send the SOS to all the users under the enterprise. Other users get the SOS alarm in their devices

Video call

Comlins supports real-time video call. Users can have a video call via Comlins easily. It is available for individual call only.

Do Not Disturb Mode

User can open the do not disturb mode to avoid all type of calls and messages(not including GPS and broadcast)

Broadcast

Dispatch console can send broadcast to all the users in text and voice. All the users can know his/her mission or assignment. It is very convenient for the management of the work.

Solution

Product

PoC Platform

Service

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